With the on-going pandemic, we wanted to help our customers weather difficult times. Our team came together to ideate ways we could help Efecte users manage the crisis and mitigate its effects on their people, internal and external customers, and their business. We created a solution for digitizing and automating crisis management and provided the Crisis Ops solution to our customers, free of charge, as a Community Solution.
Reviewing operational statuses, monitor critical issues, and prioritize critical processes.
Communicating operational changes across standardize channels and with standard views.
Creating and allocating tasks using links and distributing them to the operational owners.
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Product Marketing Expert, Efecte
Patrick works at Efecte as a product marketing expert working closely with our Products, Sales, and Marketing Teams with a focus on identifying, researching, and communicating new solutions, projects, and digital strategies. In this webinar, he will serve as the moderator and provide a business overview of the Crisis Ops Solution.
Solution Consultant/ Advisor, Efecte
Jonne works at Efecte as a service management consultant and advisor working with various service management implementation and development projects. He enjoys designing service management systems consisting of effective processes, coherent data models, and tools that support them. In this webinar, he will serve as the primary presenter providing detailed instruction on implementing the Crisis Ops Solution.