Best Practices for Service Management

ITIL 4: Agile revolution or repackaging the old?

ITIL 4 was released in late February 2019. The latest version intends to make the service management of IT organizations considerably more agile and to provide
support in the digitization of service processes.

But what are the differences to ITIL V3 and what is the added value offered by the new version of the best practice framework for companies and their IT departments?

To read the white paper and get answers to these questions please fill the form on the right.

For further questions please do not hesitate to contact us

Efecte ITIL 4 White Paper Cover

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