Enterprise Service Management - A path towards a digital organization 

Enterprise Service Management (ESM) is currently the subject of many discussion in IT departments and specialist publications. Also known as Business Service Management or Beyond IT, all terms actually mean the same thing: the management of processes outside pure IT.

Our Ebook provides you with guidance and thoughts about how Enterprise Service Management can drive the digital transformation in the company, which steps have to be observed and what you should pay attention to in order to implement a successful ESM strategy.

ebook ESM-sm

Fill in your details