In his keynote from Digitalize & Automate Peter Schneider discusses topics like:
Everything is Agile: Self-Organizing Teams, App Creation, Cross-functional Agile Release Trains. Do you still need waterfall-based change management?
Everything is Virtual: Agents, Teams, Servers. Do you still need a Level 1 Service Desk?
Everything is AI: Agent Assistance, Anomaly Detection, and Crowd-based Knowledge Bases. Do you still need experienced IT experts?
The presentation will further outline how Efecte’s product vision will embrace these new opportunities in the years to come.
Please fill the form to get access to the full recording.