AI webinar

Intelligent ITSM: The Future of AI-Powered Service Desks

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When: November 27th, 2018
Time: 3pm EET / 2pm CET
Duration: 1 hour

AI-power your service desks to cut costs, scale output and boost service experience. Augment your service desk agents with AI; support agents with real-time answer recommendations and empower them to respond faster and more accurately, with less effort. Reduce the burden on your agents and automate simple cases and processes entirely in your IT and HR service desks. In this webinar, delivered to you by Efecte Plc. in collaboration with our AI partner, learn answers to the following questions:

  • What is the role of AI in great customer service experiences of the future?
  • Conversational process automation: what does the fourth generation of process automation look like?  
  • What real-life examples are there of service management and delivery enhanced by AI?
  • What do SuperAgents look and feel like – in real life?

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Your hosts: 

Peter SchneiderPeter Schneider,
VP Products, Efecte Plc
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Reetu Kainulainen-1Reetu Kainulainen
CEO & Founder,
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